The Deer Park Diesel Advantage
We do it right the first time.
EVERY TIME.
NO TRICKS. WE'RE JUST WILDLY COMMITTED TO DOING THE RIGHT THING FOR OUR CUSTOMERS. THAT IS OUR COMPETITIVE ADVANTAGE.
Get used to it. Being treated well is the new standard.
YOU'RE ONE OF US NOW.
Family
Maybe your brother and your dad aren't world-class mechanic, but our team will treat you like family.
We're committed to treating everyone as if they were family- that includes our customers, our employees, and our suppliers.
EVERYONE MATTERS. PERIOD.
Dignity
You'll always be treated with respect, patience and kindness.
We preserve the dignity of our valued customers and employees by treating each other with respect, patience, and kindness, providing every opportunity for each individual to succeed.
NO GAMES OR MISDIRECTION.
Education
What if you were educated and empowered to make the best possible decisions for your vehicle?
We prioritize education to empower our customers to make the most of
their ownership experience.
A FAMILY OWNED BUSINESS.
Innovation
You can count on our commitment to innovate new and effective solutions to stay ahead of the diesel technology curve.
We strive to innovate new and effective solutions to stay ahead of the diesel technology curve, and provide the best possible service to suit the needs of our customers.
The Process:
Step 1: Schedule and Drop Off
Talk with a Service Writer (in person or over the phone), who will take note of all your observations about the vehicle's performance and make a preliminary diagnosis and offer an estimate of the repair cost. Using our SHOP-WARE software, your Service Writer will schedule your repairs at your earliest convenience.
CALL & SCHEDULE NOW
Step 2: Experience the New Standard
Our commitment is to treat every customer like family. That means when you drop off your vehicle for repairs, you'll get the friendliest, most professional, highest-quality shop, period.
When your vehicle is entered in our SHOP-WARE software, you'll be able to see all the vehicle service details, any time you want. Log in from your smartphone and view photos, videos, technician's notes, scan data, anything you want. Access your digital documents and invoices, and view technician checklists: all paperless, all the time.
SEE ALL THE SERVICES WE PROVIDE
Step 3: Drive away Worry-Free
When your repairs are done, you'll get a call from your Service Writer. You can pick up your vehicle and drive home worry-free thanks to our 24/24 Nationwide Warranty.
In addition, our No-Bull Invoicing means that your invoice will always show you a breakdown of every charge, notes from your technician, and applicable photos.
CALL & SCHEDULE NOW
The Warranty:
When you have service and repairs performed at Deer Park Diesel, you're covered by a nationwide limited repair warranty that extends across North America, for 24 months or 24,000 miles, whichever comes first.
What's Covered?
This Warranty covers the following types of repairs and services:
- Air conditioning, heating and climate control systems
- Exhaust system(s)
- Brake system(s)
- Fuel system(s)
- Electrical system(s)
- Ignition system(s)
- Emission control system(s)
- Other minor repairs
- Engine cooling system(s)
- Starting and charging systems
- Electronic engine management system and other on-board computer systems (engine,body, brake and suspension computers), cruise control systems
- Steering/suspension systems, wheel bearings, CV axles and joints, half-shafts and driveshafts
- Engine performance or drivability services and repair
- Hybrid drive battery replacement(s)*