We do it right the first time.
NO TRICKS. WE'RE JUST WILDLY COMMITTED TO DOING THE RIGHT THING FOR OUR CUSTOMERS. THAT IS OUR COMPETITIVE ADVANTAGE.
YOU'RE ONE OF US NOW.
Maybe your brother and your dad aren't world-class mechanic, but our team will treat you like family.
We're committed to treating everyone as if they were family- that includes our customers, our employees, and our suppliers.
EVERYONE MATTERS. PERIOD.
You'll always be treated with respect, patience and kindness.
We preserve the dignity of our valued customers and employees by treating each other with respect, patience, and kindness, providing every opportunity for each individual to succeed.
NO GAMES OR MISDIRECTION.
What if you were educated and empowered to make the best possible decisions for your vehicle?
We prioritize education to empower our customers to make the most of
their ownership experience.
A FAMILY OWNED BUSINESS.
You can count on our commitment to innovate new and effective solutions to stay ahead of the diesel technology curve.
We strive to innovate new and effective solutions to stay ahead of the diesel technology curve, and provide the best possible service to suit the needs of our customers.
A Few Satisfied Customers:
"Whenever we need service, Deer Park Diesel is there for us. We just call them up and they get us in. They always go above and beyond to get it done right. They get our fleet back on the road."
Supervisor Network Operations, Qwest Communications
"As far as I'm concerned, their experience and expertise has saved me time and money, so we're thrilled with their work... I'm a hard guy to please, but when my equipment needs to be taken care of, there's nobody else I trust to get us moving again."
Owner, Colby's Greenhouse
Step 1: Schedule and Drop Off
Talk with a Service Writer (in person or over the phone), who will take note of all your observations about the vehicle's performance and make a preliminary diagnosis and offer an estimate of the repair cost. Using our SHOP-WARE software, your Service Writer will schedule your repairs at your earliest convenience.
Step 2: Experience the New Standard
Our commitment is to treat every customer like family. That means when you drop off your vehicle for repairs, you'll get the friendliest, most professional, highest-quality shop, period.
When your vehicle is entered in our SHOP-WARE software, you'll be able to see all the vehicle service details, any time you want. Log in from your smartphone and view photos, videos, technician's notes, scan data, anything you want. Access your digital documents and invoices, and view technician checklists: all paperless, all the time.
Step 3: Drive away Worry-Free
When your repairs are done, you'll get a call from your Service Writer. You can pick up your vehicle and drive home worry-free thanks to our 24/24 Nationwide Warranty.
In addition, our No-Bull Invoicing means that your invoice will always show you a breakdown of every charge, notes from your technician, and applicable photos.
FAMILY. DIGNITY. EDUCATION. INNOVATION.
When you have service and repairs performed at Deer Park Diesel, you're covered by a nationwide limited repair warranty that extends across North America, for 24 months or 24,000 miles, whichever comes first.
This Warranty covers the following types of repairs and services:
- Air conditioning, heating and climate control systems
- Exhaust system(s)
- Brake system(s)
- Fuel system(s)
- Electrical system(s)
- Ignition system(s)
- Emission control system(s)
- Other minor repairs
- Engine cooling system(s)
- Starting and charging systems
- Electronic engine management system and other on-board computer systems (engine,body, brake and suspension computers), cruise control systems
- Steering/suspension systems, wheel bearings, CV axles and joints, half-shafts and driveshafts
- Engine performance or drivability services and repair
- Hybrid drive battery replacement(s)*